Ohio's Trusted IT Solutions Cyber Security Cloud Services IT Infrastructure Provider
ByteIT helps free up your time to allow you to focus on growing your business.
Expert Managed IT Services
Stay ahead of the curve with our proactive adaptive IT support services.
1200+
Projects Completed
14 Years
Providing IT Solutions
14k+
Tickets Closed
24/7
Support
Need Help Improving Your Small Business’s IT Infrastructure & Security?
As a small business owner, we understand that managing your IT infrastructure, network administration, cybersecurity and cloud services can be overwhelming. We know that you have a lot on your plate and that protecting your business from cyber threats is just one of the many things you need to worry about.
IT Service Packages
Choose the Perfect IT Package for Your Business Needs
Essential Business
$49
per user/month
Desktop & Laptop Support
- Desktop-Windows & Mac Support
- Laptop-Windows & Mac Support
Printer & Scanner Support
- Basic Configuration & Troubleshooting
- Printer Setup, Software Installation & Connectivity
- Scheduled Maintenance & Repair
- Supplies & Procurement
Software/Application Support
- Installation and Configuration
- Software Updates and Maintenance
- Software Purchase and Procurement
Basic Help Desk Support
- Mobile App
- Web-Based Ticketing Portal
- Live Help Desk Support – Business Hours
- Training & Documentation
- Unlimited Email Support
- Remote Support
Onsite Support
- Technician Service & Visit charges apply
Basic Network Administration
- 24×7 Proactive Monitoring
- Preventive Maintenance
- Entry-Level Router Management including Port Forwards, NAT Translations & Traffic Routing
- Internet Support – Troubleshooting
Basic Cyber Protection
- Anti-Virus, Malware Detection & Removal
Pro Performance
$79
per user/month
Advanced IT Solutions
- Desktop – Windows & Mac Support
- Laptop – Windows & Mac Support
Enhanced Mobile Support & MDM
- Phone – Windows, Mac Support & Android
Printer & Scanner Support
- Advanced Configuration and Troubleshooting for Multiple Printers and Driver Issues
- Printer Setup
- Printer Software Installation
- Printer Connectivity
- Supplies, Ink, Toner Paper Issues
Software/Application Support
- Installation and Configuration
- Software Updates and Maintenance
- Software Purchase and Procurement
Advanced Help Desk Support
- Mobile App
- Web-Based Ticketing Portal
- Live Help Desk Support – Business Hours
- Training & Documentation
- Unlimited Email Support
- Remote Support
- Voicemail Based Ticketing
- Unlimited Phone Support
Onsite Support
- Technician Service & Visit charges apply
Server Support
- Installation & Configuration of Hardware
- Monitor Performance & Resources
- Manage Updates & Upgrades
- Maintain & Manage Physical and Virtual Servers
Advanced Network Administration
- Firewall Management
- Router Management including Port Forwarding, NAT Translations, Traffic Routing & VPN
- Internet Support including New Internet Setup and Troubleshooting
Advanced Cyber Protection
- Endpoint Detection and Response
- Device Tracking & Anti-Theft Monitor
- Email Rights Management & Data Loss Prevention
- Centralized Password Management
- Multi-Factor Authentication Management
- Application Patch Management
- OS Patch Management
Cloud Services
- Remote Backup
- Google Workspace or Office 365 Administration
Domain Management
- Domain & DNS Management
Reporting
- Monthly Reporting
Elite Enterprise
$119
per user/month
Desktop & Laptop Support
- Desktop – Windows & Mac Support
- Laptop – Windows & Mac Support
Comprehensive Mobile Support & MDM
- Phone – Windows, Mac Support & Android
- Tablet – Windows, Mac Support & Android
Hardware Support
- Resolve hardware issues
- Swap outs
- Upgrades
Printer & Scanner Support
- Advanced Configuration and Troubleshooting for Multiple Printers and Driver Issues
- Printer Setup
- Printer Software Installation
- Printer Connectivity
- Supplies, Ink, Toner Paper Issues
- Scheduled Maintenance
Software/Application Support
- Installation and Configuration
- Software Updates and Maintenance
- Software Purchase and Procurement
Complete Help Desk Support
- Mobile App
- Web-Based Ticketing Portal
- Voicemail Based Ticket
- 24×7 Help Desk Support
- Training & Documentation
- Unlimited Phone Support & Email Support
- Remote Support
Onsite Support
- Technician Service & Visit charges apply
Full Server Support
- Installation & Configuration of Hardware
- Monitor Performance and Resources
- Manage Updates and Upgrades
- Maintain & Manage Physical and Virtual Servers
Elite Network Administration
- 24×7 Proactive Monitoring
- Preventive Maintenance
- Enterprise Firewall Management & Monitoring
- Router Management including Port Forwarding, NAT Translations, Traffic Routing & VPN
- Network Device Patch Management
- Internet Support including New Internet Setup, Communication with ISP & Troubleshooting
- Web Filtering
Comprehensive Cyber Protection
- Anti-Virus, Malware Detection & Removal
- Endpoint Detection and Response
- Device Tracking & Anti-Theft Monitoring
- Cyber Security Awareness & Training
- Email Rights Management and Data Loss Prevention
- Centralized Password Management
- Multi-Factor Authentication Management
- Application Patch Management
- OS Patch Management
Full Cloud Services
- Remote Backup
- Complete Automatic Backup of Critical Data
- Google Workspace or Office 365 Administration
Extensive Domain Management
- Domain & DNS Management
Reporting
- Monthly Reports with 24×7 Support Volume and Proactive Monitoring Insights
Partnerships
Our Certifications
Testimonials
Streamlining Your IT, Enabling Rapid & Scalable Business Growth
Our expert team is your partner in delivering proactive, preventive, and adaptive IT solutions that allow you to scale your business operations rapidly and stay ahead of your competition.
Cyber
Security
Proactive threat monitoring and online risk management to protect your business from cyber threats.
Don’t Let IT Challenges Hold You Back!
Stay ahead of the curve with our expert perspectives on technology, innovation, and business strategy.
Navigating Success:
Our Unique Approach to IT Solutions
Our Results-Driven Approach to IT Services
Comprehensive IT Assessment
We conduct a thorough assessment of your IT infrastructure, identifying any weaknesses or areas that can be improved.
Customized Solution Design
We create a customized IT solution that aligns with your business goals, streamlines operations, improves security, and increases efficiency.
Implementation & Ongoing Support
We implement the recommended services and provide ongoing support to ensure peak performance and security.
Secure Your Business’s
Valuable Assets!
Leverage a proactive IT approach to keep your business secure and enable scalable growth.
Our
Clients
We service some of the fastest growing SMEs and brands across the Ohio region and beyond.
